Last updated 1 November 2026

These terms apply to the website at vulnetsecure.com and to security testing and related services provided by Vulnet Secure LTD (“we”, “us”). By using the website or asking us to carry out work, you agree to them. Work for a client is also governed by a signed statement of work, which takes priority if the two conflict.

1. Who we are

Vulnet Secure LTD, a company registered in England and Wales, company number 17360505. Registered office: 66 Paul Street, London, EC2A 4NA. Email: hello@vulnetsecure.com.

2. Our services

We provide penetration testing, vulnerability assessment and related reporting. The scope, dates, testing hours, fee and emergency contact for each job are set out in a written statement of work.

3. Authorisation to test

• We test only the systems named in the statement of work and only after it is signed.
• You confirm you own those systems or are legally entitled to authorise testing of them, and that you have the permission of any third party involved, such as a hosting or cloud provider.
• You authorise us to carry out the agreed testing, which may involve actions that would otherwise be unlawful under the Computer Misuse Act 1990.
• We will not test anything outside the agreed scope.

4. Risks of testing

Security testing carries a small risk of slowdown, interruption or data change. We take care to reduce it and will stop and call your named contact if a check looks risky, but you accept that this risk cannot be removed entirely. You are responsible for having current backups before work starts.

5. Your responsibilities

• Give us accurate information, access and contacts in good time.
• Tell your own staff, suppliers and monitoring providers about the testing where needed.
• Keep any test credentials and the findings we send you secure.

6. Fees and payment

• Fees are fixed in the statement of work. Changes to scope are agreed in writing before extra work is done.
• We invoice as set out in the statement of work, and invoices are payable within the stated payment terms.
• We may charge interest and costs on late payments under the Late Payment of Commercial Debts (Interest) Act 1998.
• VAT is added where it applies.

7. Rescheduling and cancellation

If you cancel or move agreed dates at short notice, we may charge for time already reserved or spent. The notice period and any charge are set out in the statement of work.

8. Reports and confidentiality

We keep your information, systems and findings confidential and use them only to deliver the work. Our report is for your use. You may share it with your own advisers, insurers and customers, but not present it as an independent certification of security. Each side may disclose confidential information where the law requires.

9. What a test can and cannot show

A test shows what we found in the agreed scope and time. It cannot prove that no other weaknesses exist, and a clean result does not guarantee future security. We give no guarantee that any system is or will remain secure.

10. Personal data

Each side will comply with UK data protection law. How we handle personal information is explained in our privacy notice.

11. Intellectual property

We keep our methods, tools and know-how. You keep your systems and data. On payment, you may use the report for your own business purposes. Website content belongs to us and may not be copied without permission.

12. Limit of liability

• Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.
• Subject to that, we are not liable for indirect or consequential loss, or for loss of profit, revenue or goodwill.
• Our total liability for any claim relating to a statement of work is limited to the fees paid under it.

13. Using this website

Use the website lawfully. Do not try to disrupt it, probe it for weaknesses without our written permission, or misuse its content. We aim to keep the information accurate but do not promise it is complete or error-free, and links to other sites are not endorsements.

14. Changes to these terms

We may update these terms. The version on this page applies from the date shown. A signed statement of work is governed by the terms in force when it was signed.

15. Governing law

These terms and any dispute arising from them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

16. Contact

Questions about these terms: hello@vulnetsecure.com, Mon–Fri, 8am–6pm UK time.